It really troubles you when PanFone has no rights to write your external SD card so the backup & restore of which become difficult. Now please follow this simple tutorial to authorize PanFone app to write your external SD card on devices with Android 5.0 Lollipop and above version.
Step 1 Launch PanFone app on your Android device.
Step 2 Click Menu button in the cornor. Go to "Preferences".
Step 3 Click "SD Card Permission", find Settings button on the right.
Step 4 Choose "Show SD Card" under Settings.
Step 5 Click button to back to "Open from" interface, then choose "SD Card".
Step 6 Click SELECT "SD Card".
Now you have successfully authorized PanFone app to write your Android smartphone SD Card.