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[Fixed!] What If LG V35 Failed to Connect to PanFone

If you would like to use PanFone Data Transfer or PanFone Manager Free for your Android devices, but you encounter the situation that your Android phone (LG V35) failed to connect to PanFone, this means that the configurations on Android are changed to incorrectly.

To make your Android device connected to PanFone successfully, firstly, you need to make sure your device is supported by PanFone and follow this tutorial to enable USB debugging and download PanFone app for Android.

If the problem persists after following our tips, we provide 2 situations to you and you can have a check.

Situation 1: Failed to install PanFone app on your Android phone

To use PanFone Data Transfer or PanFone Manager to backup and restore your Android phone data, the PanFone apk must have been well installed on your Android device, otherwise, PanFone programs won’t be able to detect and recognize your device successfully. Connect your Android device to PanFone via a USB cable, check your Android screen, and you will be prompted to install the apk. If the error message "Failed to install PanFone apk" prompted when connect phone to PanFone, please follow the solution below:

Step 1 On your Android device, tap "Settings" > "System", scroll down to find "Developer options" under system.

Note: Can’t find Developer options? Please follow this tutorial to enable Developer options first.

Step 2 Click "Select USB Configuration" under Developer options.

Step 3 Choose "PTP (Picture Transfer Protocol)" on the prompt.

Step 4 Try again to download PanFone for Android on your phone.

fix failed to connect Android to PanFone

Situation 2: PanFone for Android app was disabled

You can check if PanFone app is disabled under Settings > App info. If yes, please find PanFone app under "Settings" > "apps", and click "Uninstall" to remove the app from your phone completely so you can install the latest version.

uninstall PanFone app for Android

If your Android phone still failed to connect to PanFone, please feel free to contact us via [email protected].


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